Technical Customer Growth Manager - in Columbus

About Us 🚀
Immutable is the world's fastest-growing game platform, built to power the next generation of games. We aim to drive the next evolution of gaming, combining performance, digital ownership and cutting-edge technology to help games grow and succeed. At the intersection of AI-driven analytics, high-performance growth tools, and seamless digital ownership, our technology helps studios attract, engage, and scale player communities across both Web2 and Web3.
Founded in 2018, Immutable is one of Australia's fastest companies to reach unicorn status, raising more than AUD $400M+ with a valuation of AUD $3.5B. Today, more than 700 games are building on Immutable, and industry leaders like Ubisoft have chosen us as their partner for the future of gaming.
Over 6 million players use Immutable Passport, our unified identity enabling frictionless cross-game experiences, and our Immutable Audience platform has become the fastest-growing SaaS product line in our history. We're scaling rapidly, backed by a global team of creators, engineers, and gamers united by one mission: to build the most valuable growth layer in gaming and redefine how games launch, scale, and succeed. 🚀
About The Role 🤝
Immutable is expanding in Korea, and we are creating a hybrid technical and growth role to support our next stage of regional scaling. Our Korean studios partners need a partner who can guide them through technical integrations while helping them activate growth strategies that succeed on our platform.
You will support studios as they integrate Immutable's core technology, answer technical questions, help them connect their systems to our products, and work closely with Customer Growth Managers to influence how partners acquire, engage and retain players. Over time, you will develop into a fully fledged Customer Growth Manager with ownership of your own accounts.
This is a unique opportunity for someone with both engineering foundations and commercial instincts who is excited to help Korean game studios onboard, launch and grow within a fast-evolving ecosystem.
You'll Be Empowered To 🎯:
- Support Korean game studios through technical onboarding and integration across Passport, APIs, smart contracts and growth tools
- Work closely with Customer Growth Managers on partner strategy and help drive measurable outcomes for studios
- Translate complex technical concepts into clear, practical guidance for non technical teams
- Troubleshoot integration issues, triage technical questions and collaborate with engineering when needed
- Advise partners on how to activate Immutable's growth products to improve player acquisition, retention and monetisation
- Share insights from the Korean market to help shape our product roadmap and partner experience
- Grow into owning your own portfolio of accounts as demand expands
We'd Love You To Bring 🤝 :
- Native Korean and strong business English communication skills
- A technical foundation, such as a degree in computer science or a similar field, or proven equivalent experience
- Coding proficiency suitable for debugging, implementation support and technical conversations
- Experience in customer-facing roles within technology, SaaS, gaming or high-growth environments
- Ability to move comfortably between technical problem-solving and commercial growth work
- A proactive, adaptable mindset with curiosity for Web3, games and emerging technologies
Bonus Points For ✨ :
- Crypto native or prior exposure to web3, gaming, or digital assets
- Experience in growth, performance marketing, or product experimentation
- Familiarity with web3 ecosystems, NFT campaigns, or community-driven growth
- Experience building and scaling growth frameworks or playbooks in high-growth teams
- Exposure to cross-market initiatives across Asia or other global regions
Join us in shaping the future of gaming!
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Source remoteok
Published 2025-12-17 12:00:51
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